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Human Resources

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Human Resources

The Human Resources department looks after all our employees, whose hard work every day is key to our success as a leader in the Irish retail market. The HR department’s role is to ensure that all our workers are rewarded well for the effort they put in. Career development within Lidl is also the pivotal focus of this department, with our head office HR team liaising closely with regional offices so that our workers get the support and training they need. Our current exponential growth means an ever-growing workforce, and our HR team continues to meet the needs of this employee base, ensuring that fair processes are created, maintained and followed for everyone.

Employee Relations

The Employee Relations department enables a culture that embodies our leadership principles and where all employees feel safe, valued and inspired to perform at their best. The team looks after employee relations, our health and wellbeing programme, “Work Safe. Live Well.” and employment law.

Employee Relations is our proactive approach to ensuring that all employee relation matters are handled in a fair, consistent manner, in line with our core values and our company principles. The department regularly checks on employee satisfaction through our Pulse survey. This survey and feedback from focus groups are used to drive our #WeAreLidl people strategy. Our people strategy is underpinned by our core values, Trust, Recognition, Responsibility and Respect, and is based on people, processes and culture. Effective employee engagement ensures that all employees are aligned, motivated and performing to the best of their ability.

The Employment Law team works to ensure that Lidl is aware of and complies with its legislative obligations in the area of employment law. They do this by providing support and advice to the business, keeping abreast of legislative changes and trends to ensure that all HR policies and procedures within Lidl are current, robust and compliant. The Employment Law team assists business leaders in practically applying HR procedures, thereby minimising risk to the business.

Learning & Development

The Learning & Development department contributes to the success of Lidl by partnering with all departments and leaders within our business to drive learning and development that is strategic, measurable and effective. Working as a unified team with our colleagues in the regions, the team contributes to the growth and profitability of the business by providing colleagues with the tools and training necessary. The department trains and develops people for the role they are taking, the role they are in and the role they want.

The team has been working on a number of innovative projects including the roll out of Sf Learning (Learning Management System), Lidl Learns development programmes, the Leadership Academy as well as our Graduate Programme, Apprenticeships NI and Feed Your Mind Management Degree Programme.

Talent Acquisition

The Talent Acquisition departments primary function is to provide the highest-level of recruitment service and support across the business.

Join the team that is responsible for identifying, attracting and hiring key talent to fill open positions within the company. We execute this through the use of various channels such as use of employer branding, future resource planning and through the development of a robust candidate pipeline. This ensures that all our hiring managers are equipped and supported in delivering the highest calibre employees into our business.

As a Lidl Recruitment Business Partner you will have an ability to work directly with our business stakeholders, create job postings, actively source future employees and design bespoke recruitment campaigns. Other elements within the role include using social media platforms and our careers website to ensure candidates applying to Lidl have a positive experience.

HR Operations

Payroll Operations

The Payroll Operations team is a part of the HR Operations team and responsible for efficient, accurate and effective monthly payroll runs for the two entities Lidl Ireland and Lidl Northern Ireland. The team supports our employees from a payroll perspective during their life cycle in Lidl – from preparing their contracts, setting them up on the payroll system, administrating and processing their benefits, calculating and collecting taxes, paying salaries, providing payslips, completing forms as requested, issuing different letters etc. At the end of their life cycle, the team terminates their employment, pays their final salary and prepares any other documentation that may be required.

In order to do this, the team communicates and works closely with different stakeholders; line managers, senior management, regional offices, the wider HR team and employees themselves.  The team also looks after all statutory returns (Revenue, Social Welfare, CSO etc.) as well as third party partners (pension, healthcare, charity, bike to work, saver ticket etc). The Payroll Operations team is supported and works very closely with two other teams in HR Operations; HR Digitalisation and HR Services.

HR Digitalisation

The HR Digitalisation team is responsible for the maintenance and continuous improvement of all systems linked to HR and Payroll. In order to support the Payroll Operations team, the HR Digitalisation team must ensure that the SAP payroll system is up-to-date with all relevant payment options - BIK for cars and health insurance, annual budget changes - tax, PRSI and USC, and time and attendance information (e.g. working times, paternity leave, sickness and holiday). The team works on various projects with the aim of increasing self-service options for employees and continuously improving efficiencies and compliance by applying best practice to drive HR transformation and the employee experience.

HR Services

The HR Services team provides full query management support for all of our employees across the island of Ireland via a dedicated telephone line and email account. The aim is to ensure that all employees receive consistent, efficient and correct HR information. The team also supports different parts of our business by providing relevant reports on a regular or ad hoc basis.

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